Garcinia cambogia australia perth
Results may vary and weight loss advertising may not suggest that these products alone are effective for weight loss without acknowledging the importance of diet, exercise and restriction of caloric intake in any weight loss program.
Bee swarm in Perth city centre closes Murray Street, 20,000 insects estimated
Bee swarm causes disruption in Perth CBD
A swarm of bees has descended on one of Perth's main city streets, with a number of shops closed as beekeepers try to manage the situation.
The bee swarm has been in the pedestrian mall since about lunchtime.
A beekeeper called in by the City of Perth estimated there were more than 20,000 bees in the swarm.
"It was the largest colony I've seen this season," Mike Conway from Bivouac Beekeeping said.
"It was about 2 metres up the wall by a metre wide."
Photo An area of Murray Street was closed to foot traffic because of the swarm.
Mr Conway said it was hard to say why the swarm chose that location.
"You would have to talk to the bees about that one," he said.
"Looking for a home in the CBD is not too easy for them.
"I wouldn't say it's common but it does happen in the City of Perth.
External Link Clint Wheeldon Tweet: Wow. That's a few bees in the shopfront in Perth
"There is so many people keeping bees in very unusual places including the CBD that there is bees everywhere now."
City retail worker Liria Siragusa said things became "hectic" as people failed to notice the swarm until they were in it.
"It looked like a big cloud of black, like the rapture," she said.
"It was great to see everyone's reactions, everyone was having a good time, ducking through it [and] having a laugh."
The City of Perth advised in a statement that anyone with bee allergies should avoid the area while the last of the swarm is moved on.
Man given two weeks to live after taking popular weight-loss product purchased online
Matthew Whitby needed an emergency liver transplant after taking a protein powder containing green tea extract.
A Western Australian man has told how he lost his liver after taking popular weight-loss products widely available in protein powders and supplements.
- Mr Whitby needed an emergency liver transplant after taking supplements
- Doctors believe green tea extract is the most likely culprit for his liver failure
- The Therapeutic Goods Administration is investigating the case
Matthew Whitby was two weeks from death and needed an emergency liver transplant after taking a protein powder containing green tea extract and a supplement with garcinia cambogia — a tropical fruit used in weight-loss supplements.
Green tea extract is a concentrated form of the popular tea and is favoured for its purported weight loss properties and anti-oxidant effects.
But in some susceptible individuals, doctors say it can cause liver failure even in moderate doses, and has been reportedly linked to dozens of cases of liver failure around the world.
There have also been cases of liver damage linked to garcinia cambogia.
'Close to death'
Mr Whitby was so close to death after taking a protein powder and supplement containing the extract that he had to accept a donated liver with Hepatitis B.
The young father will have to take a raft of medications for the rest of his life and has spoken out to warn others.
"I didn't think something you could buy online or just over the counter did the damage that it did to me,'' he said.
"They didn't say anything about 'could cause liver failure'."
Taxpayers will have to foot the estimated $150,000 bill for Mr Whitby's liver transplant, yet Australian products containing green tea extract typically contain no warnings.
And, because green tea is technically a food, it often falls into a regulatory mine field.
Photo Mr Whitby was so close to death he had to accept a donated liver with Hepatitis B.
Products which make a therapeutic claim, like the garcinia cambogia supplement are regulated by the Therapeutic Goods Administration (TGA).
But in products such as protein powder, they are usually regulated through Food Standards Australia and New Zealand with enforcement by state health authorities.
The TGA said it was investigating the case as a part of a wider review, "the results of which will be made public if there is sufficient evidence of a safety issue to warrant further action".
Mr Whitby's doctors have said the green tea extract is the most likely culprit for his liver failure, but said as there are many ingredients in supplements and powders, it was hard to make a definitive call.
Experts said it was still safe for consumers to drink green tea in moderate amounts, with problems more likely in the tea's concentrated form.
Rising liver damage linked to herbal remedies
Mr Whitby's doctors at Sir Charles Gairdner Hospital in Perth said they were not surprised by what happened to the healthy 27-year-old.
Liver specialist Professor Gary Jeffrey works in the liver transplant centre of Western Australia and said doctors were seeing what they believe is more liver damage from herbal remedies and herbal extracts.
"We would during the year have one or two people with liver failure due to herbal remedies," he said.
"This would be the most severe form we've seen. Most of the other cases we've seen have resolved spontaneously."
While the question of warnings was up to regulators, Professor Jeffreys said he personally would like to see a product insert which listed the benefits and risks of the supplement.
"People who have normal liver function can develop liver problems with herbal extract toxicity," he said.
"There have been a number of countries around the world that have removed slimming agents from the market because of the increased rate of liver damage."
What is in your supplement?
Gallery Click through a random sample of products the ABC selected containing green tea extract
How did it happen?
The TGA said one of the products Mr Whitby consumed was a protein powder called HydroxyBurn Elite supplied by BSc.
There is nothing illegal about supplying products containing green tea extract and it is an ingredient approved for sale in Australia.
What is a safe green tea dose?
- Green tea drinks are very safe
- Green tea extract is largely safe
- In susceptible individuals there is no safe dose
- Higher doses increase risk of damage
The product is no longer available on the market.
Experts think the liver failure related to green tea extract can occur because of catechins, the same element that makes it potentially beneficial, specifically a sub-group of catechins called EGCG.
"The exact mechanism of the green tea extracts on the liver isn't actually known but it can cause, at its worst, liver death," Professor Jeffrey said.
Clinical pharmacologist Professor Ric Day from St Vincent's Hospital said cases like Mr Whitby's were known as "idiosyncratic" reactions and could happen with virtually any medication.
Photo Professor Day said there was an element of "bad luck" in Mr Whitby's case.
"It is very rare and it seems like some individuals have a particular sensitivity," he said.
"So it's a lot of bad luck generally but the protection is to make sure you've got a reputable source of the drug, that you're not taking more than you should, you're following the instructions.
"A general principle is more might not be better but it might be more toxic in those that are more sensitive."
In a statement the company said it was not aware of the case and the TGA had not notified them of the adverse event.
"In the 14 years we have been producing protein powders with added herbal extracts we have not been notified of any adverse events," the statement said.
"The individual was notably taking a garcinia cambogia supplement as well, which was not our product.
That's another reason, besides weight loss, that people with diabetes are interested in it.
Based on 14 years of well tolerated use of our product range, we will not be reconsidering our use of green tea extract."
The garcinia cambogia supplement Mr Whitby took was from a site with an Australian office address in its contact details.
Garcinia cambogia is based on a tropical fruit and gained worldwide popularity after being controversially endorsed by celebrity television doctor Dr Oz.
It has been implicated in some cases of liver damage around the world, and two liver-based adverse reactions in Australia but experts said there was less evidence of its potential risk.
Steve Scarff, the Australian Self-Medication Industry Regulatory and Scientific Affairs Director, said consumer safety was "paramount" and the industry took adverse event reports seriously.
He said Australia had a world-class system for regulating complementary medicines.
"There has been a number of reviews of green tea extract and the conclusion is that it's a low-risk herbal substance," he said.
"There are processes in place to review the safety of ingredients and products."
Who is the regulator?
A spokeswoman for the TGA said the protein powder was not on its register of Therapeutic Goods and some sports supplements were regulated as foods, rather than therapeutic goods.
"The TGA is continuing to investigate the report it received relating to the BSC protein powder and liver failure as part of a larger investigation into this issue, noting that the TGA has not received any other reports of liver failure with this product," she said.
"The results will be made public if there is sufficient evidence of a safety issue to warrant further action."
Garcinia Basics + and Basic Cleanse Plus scam review
Having come across an advertorial featuring both Garcinia Basics + and Basic Cleanse Plus I thought it would make sense to look at both supplements to see if they could actually help you to reach your weight loss goals.
It will also be a good idea to look at the true cost of each supplement as in the past trial offers such as this have turned out to be auto-ship scams.
Benefits of Garcinia Basics + and Basic Cleanse Plus
The following benefits have been claimed:
Garcinia Basics +
- Burn fat
- Suppress your appetite
- Block fat
- Increase serotonin levels
- Reduce calorie intake
Basic Cleanse Plus
- Stabilise your appetite
- Stimulate weight loss
- Increase energy
It is important when choosing a dietary supplement that you avoid the claims and hype and focus on facts, which is why we are not going to comment on how accurate the above claims are. Well, not yet anyway.
Ingredients found in Garcinia Basics + and Basic Cleanse Plus
Unsurprisingly Garcinia Basics is made using Garcinia Cambogia, the fat burning ingredient made popular on the Dr Oz Show.
Unfortunately there is no mention of how much Garcinia is present, or the percentage of HCA, which is what makes it so effective at burning fat.
Basic Cleanse Plus on the other hand is made using Thiamine, Niacinamide, Biotin, Riboflavin, Vitamin b-6 and Pantothenic Acid, but again does not disclose the dosages.
This lack of ingredient information makes me seriously doubt the claims made by both supplements.
Cost of Garcinia Basics + and Basic Cleanse Plus
You would be surprised at the true cost of both supplements as although the initial sign up cost is low (just the cost of shipping) this soon increases after 14 days when you will be charged the full purchase price.
For Garcinia Basics + you will be charged £56.64, while the Basic Cleanse Plus cost is £55.84.
If you signed up to both trial offers this will be a lot of money to fork out in one go.
To make matters worse, both products operate an auto-ship scheme so you will be sent further monthly packages, while being charged for the privilege
As with all auto-ship programs these deliveries and charges will continue until your subscription is cancelled.
Should these two supplements be avoided?
Without doubt you should avoid both trial offers. There are doubts that they even work and the use of auto-shipping is surely going to lead to complaints.
There is very little to recommend about either supplement. My advice would be to look elsewhere.
How to contact/cancel your trial?
To contact or cancel your subscription I suggest you use the following contact details, according to the T&Cs you will only be able to cancel by phoning:
Basic Cleanse Plus
Please leave a message below if you have been caught out by either trial offer.
The following video could help you get a refund too:
Proven alternative to these supplements
If you are looking for an alternative to these 2 supplements then I would recommend that you take a look at the Garcinia Pure Colon Cleanse Package that you can buy from the Evolution Slimming website.
This particular package contains Garcinia Pure and Detox Plus that are two of the more popular supplements available in their range.
Both supplements are proven and are considerably cheaper than the combined cost of Garcinia Basics + and Basic Cleanse Plus at just £49.99 for a months supply of both supplements.
As this package is not available as a trial you can rest easy knowing your money is safe from any hidden charges.
I ordered these 2 products with just the postage to pay I will be ringing the phone number you gave first thing in the morning thanks for letting stupid people like me know
I ordered the Basics Plus which arrived yesterday.
they even offered reshipment but still i didnt received any products.
Now, there are two different types of health benefits of Garcinia cambogia.
I had my suspicions regarding any costs at a later date – should have trusted my ‘gut’ instincts. I will be ringing the phone number provider.
Thank you for enlightening me. ROBYN
I thought I had ordered the two products for just the cost of postage BUT the 14 days you have to cancel the monthly subscription starts from the day you order the goods, NOT from the day you receive the goods!! so I have been charged the FULL amount for each bottle. And on top of that, I have only received one product! I placed the order on line on 17.01.15 and received half my order on 20.02.15!! That is over a month!! I was told to wait another week for the 2nd item to arrive – the girl couldn’t answer why the products were sent separately … Grrrrrrrr.
I did the same as Michelle , I received the Basic Cleanse today, after 3 weeks
I ordered this products and i received it few days ago. Pls how to cancel it coz i used my boyfriend’s debit card.
I ordered these 2 products online and was charged just the shipping. InJan 2015, I was charged R1057 and again R 1029 off my credit card and nothing seems that it can be done. I read it on health24. What a rip off, if I email them, they say it will be delivered. It has now been 3 months and nothing. I even phoned and still have nothing. Seems I lost about R3000.00
The same happen to me as with Samantha, I stopped my credit card.
I received last week the basic cleanse, and that was all.
i ordered the same 2 products online and was also charged just the shipping
in march 2015 i was also charged Rand1057 and again R1029 and R989 andR1129.it took for ages to get only one small bottle garcinia basic +
the other never arived. then i noticed that each credit card transection was from a diferent company: something .com i went to the bank and claimed my money back i did get it
How can i get in touch with compant to cancel?
I ordered these 2 products and paid a total of R2,550.00. To date I have not received anything. This was my own stupidity.
I ordered for garcinia basic plus it took about a month before I had it
We’ll I just received my bottle today after waiting for it for nearly a month I got charged the shipping and 56.64 pretty much straight away when I ordered so an hour later I had a chat to online support and it took a long time just to explain to them that I did not realise about the auto shipments every month and seeing as it was a trial by the end the customer should have the opportunity to pay for more or not and just pay for the first bottle. We’ll finally one of them wrote back ” ok fine we will cancel your subscription” but it was quite the struggle! now I’m just left wondering did they actually do that? And um now I have a bottle I took one tonight will it do nothing at all or will it work or worst of all did the poison it?
Thats my exact same experience my bottle just came today and Now im wondering should I even bother taking this . did you take yours and what was your experience. Katie
hi do not give bank detail to any one on the wed . do not give bank details to any one on the web .DO NOT GIVE ANY ONE BANK DETAILS ON THE WEB . if u do then open a small accound with just a few dollars in it so they carn,t rip u of foe hundred or thousands . I happens to stupid people alL the time . BE WISE WITH YOUR MONEY.pay with some thing like paypal . I AM TELLING U FOR THE LAST TIME JERRY , DON,T GIVE BANK CARD NO OR ANY CREDIT DETAILS ON THE WEB . cya ron
Hy has any one tried to cancel and unsubscribe . I have also bought this now I want to unsubscribe??
hi i have also payed for a sample from garcinia basis and have rang and cancelled the follow up order but they ignored me and still took out $123.14 from my bank account and i have complained to the bank and had to have my account number stopped and today three weeks later they are saying that they are now posting the product to me WARNING : TELL EVERY ONE DO NOT BUY GARCINIA BASICS+.
I have phoned the numbers for both products and it seems they are disconnected. Has anyone got another number?
I tried to ring the numbers but we’re told they were disconnected. I did the next and most safest thing cancelled my credit card and got a new one!
They charged me $129 twice. I’m on the phone to them but can’t seem to get through to them. This is a rip off! What’s the best numver or email to contact then? How do I unsuscribe?
Please i need your help too. have you cancelled or unsuscribe. please let me know what to do.
I too ordered the free trial (1 bottle of Garcinia Basics +) and did not receive it for a month. In the meantime there were 3 charges taken off my credit card for a total of approx $120 AUD from some mob in GBR. I immediately had my card stopped and a new one issued so at least they cannot take any more unauthorised transactions from me. It is embarrassing to be taken for a fool like this! From now on I will stick to Paypal for all online transactions and now if the place doesn’t offer Paypal I don’t order.
I also ordered the free trial in December & received nothing. A month later while checking my credit card statement a total of R4000.00 was taken off for the product which I still had not received. I contacted them on their chat line & they gave me a number in South Africa to call.
There are other ways to take it but honestly, I don’t want to go there.
NO one was interested as I did not advise them to cancel my order within the trial period. I cannot get anyone to understand that to date I have not received any products at all.
These people are corrupt and I wish someone would take them on. They subtracted more than a R1000 since I didn’t cancel the ‘enrollment’ within 14 days. It has, however, been 3 weeks since I ordered it and it has still not been delivered! Aren’t any of you lawyers?
DO NOT PURCHASE ANYTHING FROM THESE PEOPLE.
THEY ARE CORRUPT.
In my caase, the deductions were made by a bogus company in the UK, so what could a lawyer do?
Please help. I order the stuff. they debited my credit card with $89, still no product. how do i cancel this. we need to stop these people.
They svindeled me. This is really an unserious firm. How could I be so STUPID?? Well I guess i have learned a lesson on this one.
What an absolute nightmare. I feel so stupid. Ordered the “trial” products. The postage was first deducted from my account which was okay as that is what was advertised. THEN, one day after the 14 day introductory time frame was up, an amount of $A120.33 was deducted from my account. I rang my bank and they advised that a “subscription” was mentioned in the T’s & C’s.
Did I tell you how stupid I feel?
I made contact through the computer chat which was, to say the least, frustrating.
I rang the phone support number on my order receipt. Finally spoke to a real person who advised that the products that I have not received yet were probably held up in customs. I was then advised that once I had received them I could contact Support again and get a return authorisation and return mailing address and send the products back. Once they received them, they would then refund me the $A120.33. I asked what the return mailing address would be and was told Milan, Italy. Yep, somehow I think that it would never turn up if I sent it.
The operator then said that if I kept the products (which I have not received yet) they could offer me a 50% refund of the $A120.33.
While I pulled my hair out and banged my head against the wall, I agreed to this offer.
Now I have to wait up to 10 working days before I see the money back in my account. This also means that I cannot cancel my credit card. But that’s okay as it’s a debit card only and I have transferred all my funds out of the linked account. If, by some miracle, the refund turns up, I will then cancel my card and order a new one at my expense.
First time I have ever been scammed. Did I mention how STUPID I feel.
So, I had ordered the “trial” at the end of January right?? I FINALLY received the Cleanse on the 23rd of Feb and still have not received the other product. I did get my 50% refund which absolutely astounded me. I do know that these disgusting scammers who prey on people’s feelings of inadequacy (because of being overweight) will get their’s in the end as I am a firm believer in “what goes around, comes around”.
Hi Thanks for your comment. please let me know how to get in touched with these people as i all fell for there scam. they debited my account and i still have no product.
Hi , I feel exactly like you, so stupid and vulnerable. I have been scammed to the extent that all my money was taken from my account and I had not received any product until some turned up today. Did you send yours back? How did you get a refund. I am really ashamed I fell into this trap.
Please reply to my email.
Jasmine hi, Garcinia Basics is a company that has been set up to deceive its customers. The only way to cancel is to have your credit card or stopped or bank account closed. You can ring them but that is difficult & can only be achieved using a mobile phone because of the 61+ number. But if you do get through to customer care you need to abuse & theaten the operated with every thing you have got. This worked for me after I had canceled my credit card & got a partial refund.
The good news is that if you live in Australia the credit card provider will refund your stolen money & a class action is about to brought against this company.
Even though you have the product. Are you still talking it? Does it work? I ordered both products but there still sitting on the dresser as I got a real sore stomach ache 3 hours after and lasted for 2 days where i was sent home from work. It felt like real bad cramps. They have unsubscribed me because I asked why i was billed $127nz dollars. There reply was that i hadn’t called back within 14 days of ordering the product (which i actually did) weather i am satisfied with the product, so i was charged the full amount. I told them in a non polite way “how could i give you a response if I didn’t even received the product within 14 days”. This is just a POISONES SCAM
Thank you SOOO much for the warning. You are so right not only is the product inferior the company is unethical. I as a pensioner signed up for a free trial of both products which was only supposed to cost one lot of postage, they charged me for 2. After I read you comment,I rang to check, and found they had sent a second order and charged my credit card A$88 for one bottle! I rang an Australian number only to find after half an hour of repeating my name and explaining myself, I was paying for an overseas call on my mobile!
Men (weaker immune response) are more at risk than women; different HLA types differ in susceptibility (Lancet 344: 1194, 1994).
I was told I could cancel my a/c but had to wait until the second order to arrive , return it to a VERY suspicious address in ITALY, then call again and they would refund my money, all the while being asked to wait, and paying for an overseas call. I finally lost my temper and told them I was going to have my influential daughter post in the media about the company, they then agreed to refund my money to my credit card. I have not even tried the trial product, and don’t want to !
So with you on this one – total scam. Rang the overseas call centre on an Australian number. “Did you read the terms and conditions? Too bad, so sad, too late, we’ve charged your card $89.95”. I asked them to cancel it all – after 4 weeks plus just received the 2nd (Garcinia) product and posted it back to MILAN for a refund. Cost me $18.20 in postage (I used their unopened packet). Will I ever see the 89.95? Feel like an idiot, especially when I saw an ad for the Garcinia at Chemist Warehouse for $20. They pretend it’s a free trial but the small print requires cancellation in 14 days for the Garcinia, 16 days for the Basic Cleanse (made that date to be told I was out of time for the GC to be cancelled). Got a ‘posted product’ notice on Day 15 ie too late to cancel. Must be a multi million dollar scam preying on people who give Dr Oz some credibility since they use him heavily in their advertising, which swayed me. Crooks.
hello i also order this and still wiating for it but i dont want it anymore pleace tell me how can i cancel it i buy it with my husband credit card i”m so worry
Oh my word! I can’t believe I fell for this. I am not one to purchase things online and for the first time that I do, I get scammed. I can’t believe this at all. Two charges later of over R1000 and still nit received the product.
I ordered the trial product in December but have never received it. Yet they charged me oevr R1000 full price for another one since I have not contacted them within 14 days after reciving the trial one (which was impossible0. They agreed to cancel all.future ones and agreed to send me the two taht i have paid for, but they have never arrived. Their support e-mailaddress is bogus, the telephone numbers they gave were both bogus, teh chat lione which si teh only way to contact them blocked my IP number forever. I lost about R1100. Now I hope they will honour,
their undertaling notbto charge me for subsequent months. I shall never again give my bank details to an overseas company unless I know them to be reputable, like Amazon.
As all the above, I NEVER have done this before. First time and WHAM. Got caught. Ordered 14th January. Still waiting for product.
Third charge went off yesterday. E-Mailed: myaccsupport.com and had it verified FUTURE orders are cancelled. Not prepared to do anything about processed orders. Even though I have not received anything.
Have lodged a dispute with my bank for reversal of debits. (ALL OF THEM)
Call 0875502437 (SA) and talk to them. ( 27 875502437)
I ordered it over a month ago.today I recieved only the basic cleanse..are these people stupid or what..all they keep saying is to be patient and that it’s the customs that are taking time..also to return the product if unsatisfied they ask for you to send it back sealed..how do u retirn something closed when uve used it..idiots !!
Hello There I ordered a trial pack to try, then I got pregnant and cannot use it, then I see you are continuing to charge me and send me products, this is not what I wanted. I will be returning the product and get a full refund please, the bottles will be sealed. I then want you to cancel renewing my orders. thanks
The above is a review, we cannot help with refunds as we are not associated with the above product. I suggest you try contacting them using the contact details I have provided above.
These guys are rip-off artist, they send you a “free” sample, but when you sign up for the “free” sample you are actually signing up to receive the product monthly and they will deduct approximately $90 + every month. Real pirate marketing. BEWARE .
may i know what gelatin is in this product? any pig gelatin?
I would suggest you try to contact the manufacturer of the above product for specific ingredient information.
This is the biggest scam you can get. stay away. more that a month late still no product but they debited my credit card. please we need to stop these people. UNHAPPY SOUTH AFRICA……
hi, i am from Malaysia. after I’ve been charged USD 89.90 and USD88.63 for each bottle of garcinia basic & basic cleanse on my credit card then only I realized it’s not free after all. I never even see the 14 days terms & condition.i called their toll free no to demand an explanation but they only say the 14 days grace period. they will refund me the money back if I were to return the product to them – it’s in Italy. it’ll cost me another USD 30 for this which I got to fork out. I called them again today to take the offer of 50% discount. never again will I buy stuff online. learn my expensive lesson today
Has anyone been successful in having their money refunded? This is a malicious scam and the people running it have no morals at all. All the emails bounce and the phone numbers are false.
It is all doable and you may be surprised at just how fast you will see results from Alex Soft.
How can they get away with this fraud?
The phone numbers are not false, you can get through by using a mobile phone tap the number then tap call. It’s the 61+ part of the number that can’t be dialed from a land line. When you get through, you have to threaten & abuse the operator until the give in. If they hang up ring back & do it again.
The good news is that if you live in Australia the banks are refunding money that has scammed from their customers by this company, because they are mounting a class action to compensate for the monies they refund. So contact your bank.
Please stop any further sending of your goods. I did not receive any off you products.
I cancelled my order. Order no; 100412735.
I am from South Africa.
Will you please take note and stop any further refund en send my money back.
This is a review, please use the information provided above to contact them to cancel.
well well well, i wish i knew of all these complaints before i reacted on an advertisement and ordered these products. As with all others, charges of $120 went off my bank account…first one, then couple of days later an second one. Needless to say, no reply from support. What a total scam
I’ve ordered both products and was charged $98USD each when I thought I will get it on trial and only pay R52 &R58 which was written on advert. Today I received Garcinia Basics+ for an order placed last November.
My experience has been very good. I rang the perth, Australian phone number. Understood that when the hold music stopped and there was a delay, it was probably ly being diverted to Skype or the like. A lady took my details, someone else rang me bk in less than five mins and a confirmation email of me canceling my subscription was sent promptly afterwoods…..surely I can’t b the o n!y person who has had this experience
Like others I feel such a fool for being so concerned about my weight that I fell for this. I did it once before with some other tablet and cancelled my card to stop the withdrawals. With Garcinia Basics and Basic cleanse plus I ordered in england on Jan 27th received shipping notifications on feb 3 and feb 12th. Now this stuff is meant to be used together so I could not do that till I had both. Before I got the Garcinia Basics I saw the full charge for the first bottle, phoned the bank for the Credit card I used, they were helpful, they said email them which I did, but by Feb 27th I have been charged for 4 bottles -over £200 but the bank have now cancelled any further charges but now I shall try to recover the £200. I did speak to customer Care, they boast the best in the world -well they can afford it cant they. I was told ,send the 2nd shipment back to an Address in Milan and they will give a 50% refund. i will take that but hope I can pursue the rest thro the bank (Halifax) by disputing the charges, my dates may help because they made the trial impossible. BUT WHERE DO THEY SAY ITS A 14 DAY TRIAL ? customer services mentioned this but where?. I agree about PAYPAL. I am also concerned about returning something to Milan as with UK Royal Mail you cannot track outside england .If they are wicked enough in deceitful trading like this then they could easily dump the envelopes and recycle the full bottles. The DTI or OFT should be notified becasue this is criminal even if they scrape in as legal -it is not fair trading it is deceptive.